Product questions

Unfortunately JYSK doesn't offer a collection and recycling service for used products. For orders placed in store in Ireland, the carrier that delivers from store might offer that service, but it will need to be checked and approved phisically in the specific store you have placed your order.

To check a product's stock status in-store, enter the product name or number in the search field on JYSK.ie. You can also search by product groups, like "chest of drawers," or navigate through the menus. Click on the product image to view its details, then click the "In stock in xx stores" text and enter your location.

If under "Click & Collect" it says "not available in stores", it means product is not immediately available at store. However, you can visit the store to pay and order the product. Please note that products available only online are not stocked in our stores, so their stock status cannot be checked in-store.

To reserve items for Click & Collect, find the items you wish to purchase on JYSK.ie and click ‘Reserve online - Collect in store’. If the store you're interested in is not listed, the product is unfortunately not in stock at the moment.

After placing the order, you will receive an email confirming the reservation. Within 30 minutes (during store opening hours), the store will send you an SMS with a confirmation and an order number. The order will be active for pickup for the next 2 opening days. Bring the SMS to the cash register, and the store will hand out your order. Please note that Click & Collect orders must be paid for in the store where the order was created.

Some articles may only be available for online purchase on JYSK.ie. This will be clearly stated on the product pages as ONLINE ONLY.

Below you will find links to product guides that will help you choose the right products for you. If, after reading the guides, you still need help choosing the right product, please contact our Customer Service. Our Customer Service representatives receive the same product training as our store employees, so they can provide expert help in choosing the right product. 

Duvet guide
Bed/mattress guide 
Pillow guide

You can buy JYSK gift cards in all JYSK stores. You can choose the amount of the gift card freely when purchasing the gift card.

The minimum amount of a gift card purchased in the JYSK online store is 15 euros. 

The JYSK gift card is valid for five (5) years and can be used as a means of payment in all JYSK stores in Ireland and in the JYSK.ie online store.