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CUSTOMER SERVICE - QUESTIONS AND ANSWERS
80% OF OUR CUSTOMERS FIND THE ANSWER TO THEIR QUESTIONS IN OUR FAQ’S.
If you cannot find the answer you are looking for here on our website, please contact our Customer Service via our Live Chat or phone number to the right.
In the event of a complaint about a product, please use the Live Chat function to the right. Our agents can sort out your case right away. Outside our opening hours, please use the email form under Return and Claim. Please attach photo documentation in the form.
We look forward to hearing from you.
FREQUENTLY ASKED QUESTIONS
CONTACT CUSTOMER SERVICE
Black Friday promotions are from Thurs 23/11 to Weds 29/11. During this time we may experience some higher wait times on the phones. Please check our FAQ's as you will find most answers there too.
Opening hours for customer service
- Phone:
- Mon-Fri 10:00 - 16:00
- Chat:
- Mon Tues Thurs Fri 09:00 - 16:00
- Weds 10:00 - 16:00
