Freight and delivery

Yes, you can. The home delivery service needs to be booked in physically store. Customer Service can offer you estimation of the price. 

Only orders delivered with DPD (parcels) can be tracked via tracking link.

Once your order is dispatched from our main warehouse in Dublin, an e-mail with your invoice will be sent to you. Your tracking information will be in this e-mail as well.

Your tracking link will not be active until DPD scan in your order at their depot.

For orders delivered to a JYSK store or by Cargo courier, you will be contacted when your order is received and handled at courier/store.

If you need further help, please contact our Customer Service .

In-Store Purchases: 

• Visit the JYSK store where you made the purchase to cancel and refund your order.
• Please note that the order must be cancelled and refunded in the same store which the order was made.

Online Purchases: 

• Contact JYSK Customer Services via chat to cancel your order as soon as possible.

The delivery time for In-Store-orders is usually 2-3 weeks. If it has been more than three weeks since you placed your order and there was no mention of a longer delivery time, please contact our Customer Service.

We will check the status of your order. Please have your receipt ready so you can provide details about the product you ordered and the store where the order was placed.

Online order delivered to a JYSK store - No delivery costs apply

Delivery to store gives you the opportunity to order a wider range of products than we offer in our stores.
Once your order has been made online, choose a JYSK store near you to get it delivered to.

These products are packed at our central warehouse in Denmark and then shipped to the store.
Once the order is received and handled at the store they will contact you to arrange collection.

• Delivery time from ordering to collection is up to 13 working days.
• The order must be collected within 7 days after the store have contacted you.

Please note:

• You can only choose Delivery to Store if your order amounts to 70€ or more.
• Our store staff hold the right not to carry any orders out to your vehicle. Please make sure you can carry the complete order to your vehicle yourself.

Delivery to address of your choice - Delivery costs apply

JYSK Ireland can deliver to customers located at Republic of Ireland. The delivery cost are estimated by the distance from warehouse to your address. The website will calculate the delivery costs once the postcode has been entered.

We distinguish between:

• Parcel post for smaller items - e.g. duvets, towels and bed linen. Delivery costs from €4.99 .
  • Delivery time 2-5 working days
  • Standard front door delivery on all orders
• Cargo for large items - e.g. mattresses, bed solutions and furniture
  • Delivery charges from €64.99
  • Delivery time: 10-15 working days
  • Standard front door delivery on all orders

JYSK will determine the freight method based on the weight and volume of the item(s) you purchase and the delivery area and service. JYSK will determine the freight cost according to delivery address.

Small deliveries – parcels
Delivery time: 5-8 working days (Mon-Fri) 

Large deliveries – furniture and other larger articles
Delivery time: 7-12 working days (Mon-Fri)

Delivery to a JYSK store
Delivery time: 8-13 working days (Mon-Fri)

If our estimated delivery time has passed, please contact our JYSK Customer Service and we will help you. 

Our parcels have a complete delivery time of 2-5 working days (Mon-Fri) from you placing the order until delivery.

All our online orders are being dispatched from our warehouse in Dublin. Once you receive your Track & Trace number, in the dispatch email from us, your order is expected to be delivered within the next working days (Mon - Fri).

If your order haven't been delivered within 5 working days (Mon - Fri) after you placed the order, please contact our Customer Service.