Customer Services

Customer Services

If you have questions or comments about JYSK or our items please contact us using this form. Our opening hours and store locations can be found here

Try a GOLD mattress
TAKE 100 NIGHTS to sleep on it – because a great nights sleep is key to a healthy and happy life. Subject to terms & conditions. Read more.

Home Delivery
Can’t get your items home? Don’t worry, we can deliver them through our home delivery service. For further information please ask a member of staff in store.

Exchanges at JYSK
We always exchange items with a smile. We don’t impose a time limit on our exchanges. But you must return it with the original receipt, the item must be unopened, in its original packaging and in good condition.

Should you have a specific complaint about faulty items purchased at JYSK, please bring the item and receipt back to your local JYSK store.

Business to Business
If you are interested in buying items in larger quantities for hotels, or other businesses, we are always willing to help. Please contact JYSK at

Gift Card
The JYSK gift card makes an ideal present. Purchase a JYSK in-store gift card for family or friends and give the gift of choice. Maximum value £200, ask in store for details.

At JYSK we provide extended item guarantees on selected items in our range, including most of our mattresses. Remember to save your receipt and guarantee certificate.

Sponsoring Disabled Sports
JYSK has been sponsoring disabled sports since 1988 and is among the main sponsors in Denmark, Norway and Sweden. Read more.

Email Newsletter
Sign up for our free email newsletter and receive great offers directly to your inbox. Read more and sign up here.