Product questions

In JYSK you can find everything for your home. Should you have any questions about our range of products, we are happy to help you. If you cannot find an answer to your question below, you are always welcome to contact our customer service team.

General

To check a product's stock status in-store, enter the product name or number in the search field on JYSK.ie. You can also search by product groups, like "chest of drawers," or navigate through the menus. Click on the product image to view its details, then click the "In stock in xx stores" text and enter your location.

If under "Click & Collect" it says "not available in stores", it means product is not immediately available at store. However, you can visit the store to pay and order the product. Please note that products available only online are not stocked in our stores, so their stock status cannot be checked in-store.

To reserve items for Click & Collect, find the items you wish to purchase on JYSK.ie and click ‘Reserve online - Collect in store’. If the store you're interested in is not listed, the product is unfortunately not in stock at the moment.

After placing the order, you will receive an email confirming the reservation. Within 30 minutes (during store opening hours), the store will send you an SMS with a confirmation and an order number. The order will be active for pickup for the next 2 opening days. Bring the SMS to the cash register, and the store will hand out your order. Please note that Click & Collect orders must be paid for in the store where the order was created.

Some articles may only be available for online purchase on JYSK.ie. This will be clearly stated on the product pages as ONLINE ONLY.

Was your question not answered ? Write to customer service.

CONTACT CUSTOMER SERVICE

Live chat - Offline
Average 5 minute wait
01 5138838
Average 10 minute wait
Opening hours for customer service
  • Phone - Mon-Fri 09:00 - 16:00
  • Chat - Mon - Fri 09:00 - 16:00
  • Customer Service special opening hours
  • Closed 24th - 26th of December
  • Closed 1st of January
You can find store hours here